My original version of this post I put together over a year ago. I was having issues with a 4 AP Ruckus Unleashed network I have in my house. I thought the issue came from 1 of the access points (APs) being WiFi 6(AX), and the rest being WiFi 5(AC); I wrote the post about disabling WiFi 6 on the 1 AP, then wanted to see if my issue were resolved over the next week. It was not. The issue was mostly around Apple devices refusing to roam. You can walk far away from 1 AP, and towards another, and you wouldn’t roam for a LONG time without manually disabling and enabling WiFi.

After more digging, and seeing people online chat, I was pointed to an Apple post (which has since disappeared) saying to move your “WiFi DTIM to 3”. DTIM (delivery traffic indication message) handles how often an access point echos out information about itself.

Changing this setting has seemed to make roaming on Ruckus work much better. Ironically, or not, this is one of those settings network engineers argue about. Here is a different Apple support post saying it HAS to be 1. Cisco, says the value should always be a 1 or a 2. Hopefully this info helps someone else if they are having issues, give it a try.