Ruckus H510 Factory Reset

I have a Ruckus Unleashed Wi-Fi setup at home. I have a main R710 (AC Wave 2, 4×4:4) in the center of the house, then a H550 where my desktop is for better wireless and added hardwired connections. One corner of the home was getting only moderate signal and already had ethernet run to it; looking online, another H550 (Wi-Fi 6, 2×2:2) on eBay would run about $150. That was a bit more than I felt like spending to fill in this pocket with lower signal. In looking around the H510 (AC Wave 2, 2×2:2) has gone end of sale, but not end of support; those are currently going for $40.

Ruckus R710
Ruckus H550

The Ruckus H510 and H550 are very similar, with the exception that the H550 is Wi-Fi 6. They are great little access points. Their range is not as good as the bigger units, and their sensitivity isn’t that high. They were designed for things like hotel rooms. But for filling in a space with Wi-fi and giving you 4 ethernet ports, each capable of having its over vlan or 802.1x.

Having already setup a H550 I figured this install with an existing cable and POE switch at the other end would be easy. The issue I ran into was I didn’t have the password and the unit refused to factory reset. The documentation said “Hold the Soft Reset Button for 8 seconds” that didn’t work. Elsewhere said “Hold both soft and hard reset buttons for 10 seconds” that didn’t work. Others said, “Hold soft reset for 30 seconds”, which also didn’t work.

In the end, in frustration, the thing that worked was hitting soft reset, which has the red status light come on, then for about 5 seconds I would keep tapping on and off the soft and hard resets. This worked like a charm. Suddenly the password was reset, and I could get in.

Generally, Ruckus Unleashed has been working well for me. There seems to be a bug where when a device restarts, SNMP does not come on even if set. I need to go into the admin panel, turn it off, then back on for SNMP to start responding. But for a home network, not a big deal. Over the holidays I had a bunch of family members over, we had 39 devices on the network at once, with over 1gb/hour being used, and everything worked well. If anyone has Ubiquiti and is tired of their controller and lack of power features, I recommend giving Ruckus Unleashed on used gear a try.

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